Privacy Policy

Appraisal Ops

AIMS provide appraisal independence management tools to regain safe and sound business controls related to appraisal operations.

Privacy Policy

We appreciate the trust you place in AIMSdashboard, LLC (AIMSdashboard) and we are committed to respecting your privacy and the security of your personal information. Our privacy policy, updated on December 22, 2009, describes the information we collect and how we use it.

We always welcome your questions and feedback. For privacy-related issues, please contact us at:

AIMSdashboard, LLC
Telephone: (888) 217-9295 Toll Free

PO Box 2088
Chapel Hill, NC 27515-2088

102 Market St ,Suite 104
Chapel Hill, NC 27516

Information We Collect

We may collect information (including name, address, telephone number, email address, transaction information, credit card information, and date of birth) when you:

• Place an order on our Web site
• Inquire about our services
• Create an account at
• Sign up for AIMSdashboard email updates and newsletters
• Register for access to the Appraisal Independence Management System (AIMS)
• Are referred to us through a marketing promotion
• Participate in a marketing survey, promotion or event

We maintain the data that you provide us, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources.
We also gather information about how visitors navigate through our Web site by using clickstream data gathered with "cookies" and/or other online tools such as "pixel tags." We are able to convert patterns discovered to optimize the website design and user experience.

Using Information We Collect

At AIMSdashboard, we always want to provide you with the best possible user experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:

• Process and track your order
• Provide the services you request
• Contact you about the status of an order/subscription
• Send you promotional offers we believe will be of interest to you
• Send you AIMSdashboard email updates
• Identify your product and service preferences
• Customize our communications to you
• Provide information concerning product releases or products you have purchased
• Improve our service delivery and customer service

Information We Share with Others and Your Privacy Rights

We contract with other companies to provide certain services, including credit card processing, identity management and verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected.

From time to time, we make our mailing list (names and addresses only) and general activity available to reputable companies whose products we believe will be of interest to you and whose privacy practices meet the Direct Marketing Association's privacy standards. If you do not want to receive mailings from other reputable companies and prefer that we do not share any information with these companies, please contact us.

As a user and participant within the AIMS workflow software, you and your organization may be subject to authorizations provided by other users and/or other organizations. Within a given organization, the contractually identified authorized staff will administer access privileges. There is a social networking aspect to the AIMS workflow system. By using the system you acknowledge the nature of social networking and the need to share identifiable information about the individuals within the system.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, examiner’s request, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation.

Your Choices about Communication from AIMSdashboard

We offer choices about the types of information you receive from us. If you prefer not to receive mailings or email updates from AIMSdashboard or if you prefer to receive them less frequently, please contact us at the address shown below. You can also unsubscribe from our email updates using the link provided in each edition of the email.

If you do not wish to receive other communications from us, such as surveys, please contact us. We always welcome your questions and feedback. For privacy-related issues, please contact us at:

AIMSdashboard, LLC
Telephone: (888) 217-9295 Toll Free

PO Box 2088
Chapel Hill, NC 27515-2088

102 Market St ,Suite 104
Chapel Hill, NC 27516

Please be sure to provide us your exact name and address so that we can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.

Cookies and Pixel Tags

A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online user experience, so that the information you receive is more relevant to you.

We also use pixel tags – tiny graphic images – to tell us what parts of our Web site you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us.

We may also contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone other than AIMSdashboard.

How We Use Email

When you provide us your email address, we will email you as necessary to process your order, respond to a request, establish user names, or provide customer service. For example, after you place an order at, you will receive an email confirmation. Another example, appraisers who sign up on our mailing list will automatically receive an invitation to claim their profile within AIMS.

We may also send promotional email about products, promotions, services, or events that we believe may be of interest to you. It is our intent to send promotional emails only to those persons who wish to receive them.

Links to Other Sites

Occasionally we provide links on our Web site to other sites we think you will enjoy. These sites operate independently of AIMSdashboard and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

Updating or Reviewing Your Information

To update your customer information (name, address, telephone number and email address), please contact us at the address above. A limited amount of purchase information may also be available to you. To protect your privacy, we will need to validate your identity before you update or review your information.

Security is our merchant services payment gateway provider. facilitates SSL transactions for credit card purchases for

SSL (secure sockets layer) is the industry standard that encrypts the communication between a web browser and web server to ensure the privacy and reliability of data transmitted over this connection.

It is our intent to protect against the loss, misuse or alteration of information that we have collected from you or received from a partner. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. It is our practice to use encryption whenever we receive or transmit sensitive data.

When you make a purchase, request info, or create an account on our Web site, your transactional information is transmitted in a safe, encrypted format.

Privacy of Children on Our Web Site

Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Policy Changes

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.

Questions or Comments?

For questions, comments, privacy-related issues, or assistance, we invite you to contact us:

AIMSdashboard, LLC
Telephone: (888) 217-9295 Toll Free

PO Box 2088
Chapel Hill, NC 27515-2088

102 Market St,Suite 104
Chapel Hill, NC 27516